For accurate barrier measurement results:

-Press the device gently onto clean, dry skin.

-Wait 5-10 minutes for moisture to evaporate.

-Avoid excessive pressure.

-Ensure the skin is in its natural state for reliable measurements.

To change the language on Remedy:

-Press and hold the LED/NEXT button.

-Wait a few seconds.

-Select your preferred language (Korean, English, or Chinese).

-Release the button.

-Remedy is now ready to use in your chosen language.

Average Charging Time:

-Typically takes 3 hours for a full charge after regular discharge.

-In the case of complete discharge, it may take up to 4-5 hours for a full charge.

Usage Cycles After Full Charge (Single Mode, 1 session = 3 minutes):

-Approximately 20 sessions or 60 minutes of continuous use after a full charge (based on internal experiments).

-Minimum of 15 sessions or 45 minutes of continuous use.

-The number of usage cycles may vary based on individual electrical resistance, potentially resulting in fewer usage cycles.

-Usage time is subject to the battery's warranty period, ambient temperature, and usage conditions. Typically, around 10 sessions (30 minutes) are possible (variations may occur based on usage conditions).

For precise measurements, follow these steps:

- Pre-Measurement Preparation: Ensure the skin is completely dry. If there's any moisture present (e.g., sweat, recent cleansing, cosmetics), wait approximately 30 minutes before taking measurements.

- 3 Repetitive Measurements: Conduct three measurements of the same area with a 2-minute interval between each measurement. Calculate the average of the values obtained.

The rationale behind conducting three measurements is to account for potential changes in the skin, such as variations in sweat secretion and body temperature due to factors like emotion and posture. By ensuring a stable condition and measuring three times at 2-minute intervals, you can achieve accurate measurements akin to those in clinical trials.

For optimal high-frequency management, it's advised to use a lipid-rich cream. Lipids help fill the spaces between keratinocytes as the product is absorbed,maximizing barrier management effectiveness during high-frequency treatment. While aloe vera gel is an option, applying a cream beforehand enhances the benefits of high-frequency management.

For High-Frequency (Lifting), it's recommended to use a nourishing cream with ceramide, applying a larger amount than usual (about two fingers' worth). This regimen is especially beneficial when the skin is dry, and the skin barrier score is low.

For EMS (Tightening), applying aloe gel enhances current conduction to the skin, facilitating better muscle massage. After treatment, allowing the aloe gel to fully absorb and applying a finishing cream can aid in skincare.

When engaging in Ion Boosting (Iontophoresis), it's advisable to use vitamin C ampoules, nourishing ampoules, and serums. Maximize effectiveness by gradually absorbing Remedy products over multiple sessions.

We recommend following this order for application: toner, eye cream, essence, and cream, before using Remedy. Applying a larger amount of cream than usual will enhance comfort during use. After completing the routine, apply a thin layer of cream once again for optimal skincare.

Customized care is designed for daily use, customized to address your skin's specific needs. You can safely use it every day, but it's recommended not to exceed 15 minutes in a single session. This ensures optimal effectiveness and prevents overuse.

Clinical trials have substantiated that Remedy effectively diminishes eye wrinkles and minimizes under-eye sagging, instilling confidence in its efficacy. However, it's advisable to refrain from using it on the delicate eyelids due to their thin and sensitive nature.

While Remedy can be utilized on the body, it's best to prioritize facial skin, considering the body's thicker layers of fat and muscle. Using the same intensity may not yield noticeable heat or electric stimulation on the body compared to the face.

Although Remedy can be applied to the shoulders, for optimal results, employing a dedicated shoulder massager device is advised. Such devices are specifically designed to apply pressure and effectively manage the shoulder area, offering more efficient results compared to Remedy.

Remedy can indeed be utilized on the neck, providing benefits for facial line management and targeting the neck and lymph node areas. Focusing on the jawline, under the ears, and the neck, specifically the thyroid hyoid muscle, can help address double chins and enhance facial contours. However, it's essential to avoid the hollow area between the collarbones, which corresponds to the thyroid gland area. If there are any inflammations or underlying health conditions, it's advisable to consult with a specialist before using Remedy in these areas.

The USB cable that comes with Remedy is compatible with the device. However, if you're using it in a region with different electrical standards, you might need to use an adapter to ensure compatibility with the power outlets.

Yes, you can use Remedy on top of a sheet mask. However, please note that some masks may obstruct the LED light emitted by the device. While the device will function normally, the skin contact recognition feature may be affected by the mask.

No, Remedy is not waterproof. It's important to avoid letting water come into contact with the sensor area to prevent any damage to the device.

You can safely use Remedy even if you have a metal allergy, as it utilizes medical-grade metal for insertion, which reduces the risk of allergic reactions.

To initiate the measurement process, press the power button on the device. Before measuring, ensure your skin is not cleansed; if you've already cleansed your skin, wait for 30 minutes before measuring. Follow the voice prompts and position the device's measuring sensor against your cheek for 10 seconds to obtain a skin measurement. Based on the measurement results, the device will set a customized care mode.

Before commencing the care routine, ensure your face is thoroughly cleansed from impurities and makeup. Press the Next button after cleansing to start the care. All care procedures will be guided through voice instructions. Apply an ample amount of cream or lotion to your face and follow the program's guidance. If you need to pause the care during use, press and hold the power button for more than 2 seconds to turn off the device. To resume, simply press the power button again, and the customized care will restart from the beginning.

Here are the steps to use the 'GP Skin' app for customized care with Remedy:

-Download the 'GP Skin' app: Go to your device's app store and download the 'GP Skin' app.

-Log in: Log in to the app using your credentials.

-Complete the survey: If you are using the app for the first time, you may need to complete a survey. This survey helps tailor the customized care guide to your specific needs. Make sure to complete the survey as instructed.

-Choose the desired program: Navigate to the Intensive Care section within the app and select the program that best suits your needs.

-Send the program to the device: Once you've selected the desired program, send it to your Remedy device through the app.

-Power on the device: Press the power button on your Remedy device. You should hear the voice prompt "Measuring - App choice Care." This indicates that the device has received the program from the app successfully.

-Start the care: Press the Next button on the device to start the care session based on the program you selected through the app.

By following these steps, you can utilize the 'GP Skin' app to customize your Remedy care routine according to your preferences and needs.

To cycle through the programs on your Remedy device, follow these steps:

-Press the power button: Press the power button on your Remedy device to turn it on.

-Cycle through the programs: Each time you press the power button, the device will cycle through the available programs in the following order:

-Select your desired program: Continue pressing the power button until you reach the program you want to use. Once the desired program is displayed on the screen, you can start your treatment session.

By following these steps, you can easily navigate through the different programs available on your Remedy device and select the one that best fits your skincare needs.

In the Ion Boosting (Iontophoresis) mode of the Remedy device, it's important to ensure that both the positive (+) and negative (-) polarities adhere well to the skin simultaneously for optimal performance. Here's what you can do if you're experiencing issues with vibration and LED functionality:

-Check polarity alignment: Ensure that the outer terminal of the treatment area is aligned with the negative (-) polarity and the inner terminal is aligned with the positive (+) polarity.

-Improve skin contact: Sometimes, inadequate skin contact can affect the device's functionality. Lightly press your fingers against the two silver terminals (measurement sensor) to ensure good skin contact. This should help the device recognize skin contact and activate the LED and vibration functions.

-Try finger placement: Before starting the treatment, lightly place your finger on the measurement sensor to initiate skin contact recognition. This can help the device detect proper skin contact and activate the necessary functions.

By following these steps, you can troubleshoot issues related to LED and vibration functionality in the Ion Boosting mode of your Remedy device and ensure a smoother treatment experience.

It's advisable not to exceed 10 minutes of daily skincare with the Remedy device. This duration allows for sufficient time for the LED wavelength to penetrate deep into the skin, promoting its beneficial effects. However, changing LED colors too frequently within this timeframe may not be as beneficial for skincare. It's essential to allow each LED color an adequate amount of time to work its magic before switching to another color. This ensures that the skin receives the full benefits of each LED wavelength and optimizes the effectiveness of your skincare routine.

The LED light emitted by the Remedy device is part of LED color therapy, which offers various effects such as regeneration and sterilization through different colors of light, all without affecting eyesight. However, if you find the light uncomfortable during use, it's perfectly acceptable to close your eyes while treating the eye area.

Each color of LED light serves a specific purpose:

- Blue LED light helps with sterilization.

- Red LED light aids in regeneration.

- Yellow LED light improves skin tone and supports effective skin regeneration.

By understanding the benefits of each color, you can tailor your skincare routine with the Remedy device to address specific skin concerns and achieve optimal results.

To switch between English and Chinese languages on the Remedy device, simply press and hold the LED/NEXT button for 2 seconds. This action will allow you to toggle between the available language options and select your preferred language for using the device.

No, you cannot use the Remedy device while it's charging. It's necessary to disconnect the charging cable before using the device.

In Single Mode (3 minutes), the Remedy device can be used up to 10 times on a full charge. However, this may vary depending on usage conditions.

Additionally, all electronic devices experience minimal battery consumption even when turned off after a full charge. If three weeks pass after a full charge, and you hear the message "Beeping~ Shutting down," it indicates the battery has reached its limit, and charging is necessary.

Please make sure to use the provided charging adapter when charging the Remedy device. Using other adapters may not be compatible or may affect the charging process.

Remedy offers personalized treatments tailored to your skin's specific needs. It's advisable to utilize Remedy's treatments up to twice daily, with each session lasting no longer than 15 minutes. This regimen ensures optimal effectiveness while taking into account individual skin conditions and treatment goals.

After using the device, it's crucial to wipe its head to prevent any foreign substances from solidifying and potentially causing skin irritation. Avoid using alcohol wipes for cleaning, as they may damage the device. Additionally, be cautious with skincare products containing alcohol, such as high anti-inflammatory toners, aftershaves, lotions, and hand sanitizers, as they can also harm the device. If you accidentally clean it with alcohol wipes, immediately wipe it with wet wipes, a dry cloth, or a similar gentle cleaning solution to mitigate any potential damage.

The skin measurement values are retained for 3 hours after being taken. After this period, the measurements will be automatically deleted. When you turn on the device after 3 hours or the next day, you may notice that the measurement menu appears first. If you prefer not to proceed with customized care after taking the skin measurements, simply press the power button to switch to a different mode. This functionality allows you to customize your skincare routine based on the most recent measurements or opt for alternative modes of operation as desired.

You have the flexibility to incorporate your regular skincare products into your routine with Remedy. During customized care sessions, continue using your preferred products, ensuring to apply a generous amount of cream in the final step. In Single Mode, applying a lipid-rich cream before high-frequency treatment offers comfort and bolsters the skin's barrier. For days when you seek brightening effects, consider applying a vitamin C ampoule before your cream or lotion to amplify the whitening benefits. When engaging EMS (lifting) mode, the application of aloe vera gel or a soothing gel can heighten the sensation of current flow, enhancing your experience with the device.

To ensure optimal absorption of the various treatment functions offered by Remedy, it's important to generously apply skincare products before use. This is particularly crucial when using high-frequency programs tailored to different skin conditions. By ensuring ample coverage of skincare products, you facilitate the effectiveness of the treatment. Additionally, when using high-frequency, you may experience warmth on the skin, further highlighting the importance of applying skincare products generously beforehand.