Returns & Refund Policy

GPSKIN devices can be returned within 30-days of purchase, and GPSKIN Skincare can be returned within 30-days. Cleansing Device, Skincare and Refreshed Devices cannot be refunded unless received damaged or faulty of condition received. All Gift Cards cannot be returned.

If you received your product damaged during shipping, please save the damaged box and product(s) and initiate a return below. The evidence of the condtion of 3-4 photos required for the returns.

We are only able to issue refunds for GPSKIN products purchased directly from  If purchased from another retailer, please contact them directly for information on their return policy.

For all refunds and returns, the serial number and proof of purchase are required.